CLIENTS COMMUNITY SERVICE
ASA Philippines’ emphasis on cost-cutting enabled it to set aside funds for CCS activities from the very beginning. In its first year of operations, ASA Philippines decided to help out some clients by providing death benefits to 7 of them. It was neither a corporate brand-building exercise nor a product marketing strategy. The intention was just to serve the clients. It came as a surprise then when this informal CCS activity resulted in more business for the Foundation. Since then, the Foundation has formally adopted CCS as a core strategy and integrated various CCS activities into its business planning and operations. As the Foundation becomes more profitable, CCS initiatives are expanded and/or refined to cater to the needs of the marginalized poor communities. A corporate culture of employees helping out these poor communities is actively encouraged. CCS activities are viewed by the employees as a service to clients rather than additional work.
2005 - BURIAL ASSISTANCE, EMPLOYMENT OF RELATIVES OF CLIENTS
- Burial assistance are provided free of premium to a client’s beneficiary upon a client’s death or to the client upon the death of her beneficiary.
- With respect to breaking the poverty cycle, the foundation sees the bigger picture – aside from helping clients with their micro-businesses, the foundation provides jobs for their unemployed son/daughter/other relative.
2007 – COLLEGE/UNIVERSITY SCHOLARSHIP PROGRAM
- Children of clients with above average grades in high school are given scholarships to continue their education in college or at university. Grants are good for a full 4-year course.
2009 - DISASTER RELIEF ASSISTANCE AND REHABILITATION LOANS
- Typhoons, floods, earthquakes and fires are common occurrences in the philippines. asa philippines provides clients with relief goods (food/clothing/medicine/utensils/school supplies) packed by the staff themselves, outright cash assistance, non-interest bearing loans and/or interest forgiveness on outstanding loans. There have been many instances when outstanding loans were forgiven because of indigence reports related to calamities.
2012 – BUSINESS DEVELOPMENT TRAINING AND MARKETING SUPPORT
- The foundation, in collaboration with schools such as the university of asia and the pacific (“UA&P”) & the quezon city local government through its sikap buhay program, conducts seminars for clients on business & financial management, business economics, accounting, and other specialized skills. The foundation also organizes trade shows, bazaars and other displays to promote clients” products.
2013 – MEDICAL MISSIONS, TREE PLANTING, URBAN GARDENING
- Health and dental check-ups for clients are conducted with the help of volunteer medical professionals.
- In coordination with the department of environment and natural resources, the foundation participates in tree planting in order to mitigate the devastating effects of climate change.
- The urban gardening project was launched to help in greening the environment. Unutilized small spaces in the foundation’s branches are planted with vegetables and herbal plants for the use of branch staff. It is hoped that clients will be inspired to emulate this in their homes
2014 – MAAASAHAN ASSISTANCE, CATARACT/PTERYGIUM OPERATIONS, CLEFT LIP/PALATE OPERATIONS, SPECIAL CASES, ISLAMIC MICROFINANCING, WATER AND SANITATION FINANCING, BLOOD DONATIONS
- Hospitalization benefits are provided free of premium to clients and their beneficiaries. These cover hospital rooms, doctors’ fees and drugs.
- Cataract/Pterygium and cleft lip/palate operations are done for clients and their children free of charge.
- The foundation funds special cases (e.g. goiter, cyst, hernia, pierre robin syndrome, cancer, bone fracture/deformity) which involve a one-time operation for clients or their beneficiaries.
- Shari’ah financing caters to muslim female entrepreneurs who are given murabaha (a cost plus product related to working capital) and qard-e-hasan (a product with zero charges) loans. To non-muslims, qard-e-hasan is known as rehabilitation advance.
- Millions of poor filipinos still don’t have access to sanitary toilet facilities and clean water for drinking, cooking, bathing and washing. In collaboration with water.org, the foundation has launched a program offering clients health and hygiene education as well as loans tailored for the construction of clean water and proper sewage disposal facilities.
- In coordination with the philippine national red cross, volunteer employees and clients of the foundation donate blood for humanitarian purposes.
2015 – PERSONS WITH DISABILITY REBATES, STAR COKE PROGRAM, SAF 44
- Loans with 50% interest rate rebates are given to clients who have or whose immediate family member has a disability (e.g. blindness, hearing loss, muteness, down syndrome, autism, physical deformity, psychiatric disorder). The rebates are intended to help defray some of their medical expenses.
- The foundation collaborates with coca-cola bottlers corp. To help women entrepreneurs with a sari-sari (variety) store business by training them on financial literacy (ex. how to budget, debit/credit concept and inventory management) and giving them access to resources (fridge/cooler) and credit.
- Saf 44 refers to the 44 members of the special action force, philippine national police who died in a terrorist operation. Financial assistance was given to widows of married soldiers and mothers of single soldiers to help them set up or improve their businesses.
2016 – CHILD FEEDING, OUT-OF-SCHOOL YOUTH TRAINING, HOME FINANCING
- The foundation assisted assisi development foundation in its child feeding program. The program aims to reduce the malnutrition prevalence rate among children aged 12 years and under. children are fed 5x a week for 6 months. at the end of each month, the children are weighed to measure the improvement in their nutritional status.
- ASA Philippines provides tuition funding to out-of-school children of clients who have finished high school and would like to pursue a 6-month course at the technical education and skills development authority (“tesda”). Tesda is the government agency tasked to manage the country”s technical-vocational education and training system.
- Home financing loans are extended to clients who wish to renovate or improve their houses.
2017 – SOLAR HOME SYSTEM FINANCING, EDUCATIONAL FINANCING
- Solar home system financing is offered to clients who don’t have access to grid electricity or who experience frequent brownouts in their areas. A 50% interest subsidy as compared to a regular business loan is given for this type of financing.
- Educational financing assists clients in sending their children to elementary, secondary or tertiary schools. A 50% interest subsidy as compared to a regular business loan is given for this type of financing.